The Anguilla Chamber of Commerce and Industry is hosting an interactive workshop designed to enhance customer interactions across all levels of business.
‘The WOW factor: Elevate every experience in paradise’ is a full-day event that will guide participants through the WOW Framework of warmth, ownership and worth.
Operations manager Shellecia Brooks Johnson told Anguilla Focus: “We are proud to deliver timely and impactful training that help our members and the wider business community continue to raise the bar.
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“With the new tourism season underway, exceptional customer service is more important than ever.
She explained that the event “is designed to inspire and equip managers, supervisors and frontline employees to deliver service that reflects the warmth and excellence Anguilla is known for.
Facilitator Ife Badejo of Islandpreneur International in St Martin will lead the workshop from 9am to 4pm on Tuesday, 11 November, at the Anguilla Football Association Conference Room.
Badejo is an award-winning entrepreneur, speaker and strategist dedicated to helping leaders and organisations unlock their potential.
Brooks Johnson said she will lead a transformative and interactive session that not only enhances individual performance but strengthens the island’s overall reputation for world-class hospitality.
The workshop costs US$100 and places can be reserved before 7 November by calling (264) 497-2839 or 235-2839 or by emailing [email protected]
